Uploading
Your Website
FTP
Clients
The process by which files are transferred to the
web server is called "FTP" (File Transfer Protocol).
You have unlimited access via FTP 24-hours a day.
As such, you can create and maintain your web pages
on your own computer and upload the files to your
web site so that they become accessable to all persons
via the internet. For non-Microsoft FrontPage 2000
users an FTP client is the most common method of
transferring your files to the server.
Once your account is created on the server (whether
it is a normal customer account or a domain account),
we will notify you via e-mail that you can begin
uploading your webpages. You can start by installing
and running an FTP client, such as WS-FTP or CuteFTP
(for Windows 95/3.x users), or Fetch (for Macintosh
users).
FTP Login
If your domain name is registered and fully functioning
you can use yourdomain.com as the 'Host Name'
to access your account with the FTP client. If
this does not work, please try using the IP address,
provided with the account confirmation e-mail
for your account, instead.
If you are using your free webstorage,
the 'Host Name' to use to access your
account is ftp.fament.com. You can also
use the IP address of 65.173.196.198
In either case you will be required
to log into the server with your User
Name and Password, also provided in
the account confirmation. Also note
that logging in with a Web Browser,
such as Netscape or Internet Explorer
will NOT give you access to the entire
account. Only an FTP program will allow
you total access to your account space.
FTP Uploads
You will find a file already present in your account
space named index.html. This is the 'default'
page for the account, and begins as a 'Welcome'
page. You should replace this file with your own
'Home' page, so that any viewer who visits the
site will be directed to this page when entering
your domain name or directory name on their browser.
Now you can begin transferring files to the server,
but please keep these points in mind when uploading
files (if you are using your free webstorage,
some of these points may not apply to you):
- Our web server recognizes file formats by
extension. This means a client retrieving a
file named .htm or .html will be told it is
in HTML format. Make sure that you use the proper
extensions when uploading your files.
- CGI scripts must be in the /cgi-bin subdirectory
and have file permissions set to 'executable',
otherwise they will not run correctly.
- You should upload graphic files (such as .jpg
or .gif files) in 'Binary' mode with FTP, and
HTML or scripts in 'ASCII' mode in order to
ensure that there are no extraneous 'control'
characters in your scripts or pages.
- You may create an unlimited number of subdirectories
(folders) within your account space to organize
your site using the FTP command 'mkdir'. To
have a page automatically load up when a browser
goes to a directory, name a file index.html
and place it in that directory. If an index.html
file is not present, the web browser will not
allow anyone to view the contents of that subdirectory.
FTP F.A.Q.
Where can I obtain an FTP client?
There are many different FTP clients available
that are shareware or freeware that you can download.
We recommend using WS-FTP or CuteFTP if you are
not familiar with FTP clients. You can download
them from http://www.ipswitch.com/ or http://www.cuteftp.com/
Macintosh users can download the latest version
of Fetch from any Macintosh software mirror.
I have uploaded my files, but when I view
the site with my Web Browser, I still see the
'Welcome' page. Why aren't my files showing up?
In order to see your home page, you should
make sure that the page is in the root directory
of your account space, and name it 'index.html'.
Otherwise it may not show up when you visit the
site.
Why do my pictures show up as broken picture
icons on my pages?
There are a few possibilities for this one:
- First, you need to make sure you upload any
images in 'Binary' format with your FTP client.
- Secondly, you need to make sure you refer
to the file with the correct extension. For
instance, if the graphic file ends in .jpg,
then you need to refer to it as .jpg in your
HTML code, not as .gif or .tif The file
name must match the reference to the file in
your HTML exactly.
- Also, make sure that you refer to the file
in its proper location. For example, if the
file is in the /images subdirectory on the server,
then you would need to refer to it in http://www.domain.com/images/file.gif,
or similar, in your HTML. You must refer to
the file in its correct location in order for
the web browser to load it when someone visits
the site.
I've deleted or modified some of the system
files on my account, and now my site does not
work properly. Can you repair my account?
Please refrain from deleting any system files
located inside your directory. If your account
ceases to work due to actions on your part, administrative
assistance is available for an hourly rate. There
is a one-hour minimum for administrative debugging.
If you accidentally removed a file that is a part
of Frontpage extensions, we will reinstall Frontpage
extensions for free.
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