E-Commerce
at FEN
[
2003-01-26 17:41
]
It's Shopping Cart Software, Website
Development, automated Warehouse, and
1-Click Inventory. It's Intranet, Extranet,
Reporting, Real-time Shipping and Credit
Card Processing.. it's everything
an eBusiness needs!
- Shopping Cart & Storefront
- Unlimited Products
Have a huge inventory? No problem!
- Unlimited Categories
Sell all kinds of products? No
problem! Give your customers the
option of browsing to their product
of choice by navigating your categories,
just lindex!
- Unlimited sub-categories,
sub-sub-categories, etc.
- Images and icons supported;
ie: Put a small cpu icon next
to your CPU's category, or
a little gift image next to
your Giegory.
- Dynamic Categories display;
ie: Tell your website to automatically
show your categories on the
page dynamically, either via
a drop-down menu, or as text
on the screen. Sub-categories
are automatically indented.
- Unlimited Modifiers (properties)
Add any number of Modifiers to
a product, and only enter your
products once! Red shirt, blue
shirt, v-neck sweater, crew neck
sweater..
- by Group
- Color
- Size
- Style
- Add your own..!
- by Quantity; Automatically
keeps track of how many items
you have in stock (we have
23 red shirts in stock, and
12 medium ones).
- by Image; Assign
one or more images to any
product. Picture of a red
shirt, a small blue shirt,
a large blue shirt, etc.
- by Cost; Use different
prices, such as a red shirt
costs $12.00, but the large
green shirt 14.00.
- by Weight; Accurate
real-time shipping can only
be calculated correctly if
your products have weight?
;)
- by Barcode; Every
product you have can use a
barcode wish.
- by SKU; Every product
you sell can have a different
rial#.
- Automatic inventory indexing
and sorting
Customers can browse your products
by Manufacturer, Sale Items, Item
name, or Price, Ascending or Descending!
- Built-in Newsletter
Our award winning Newsletter software
is now built-in! Keep everyone
on your mailing list informed!
- Automated browse-mode thumbnails
When customers are browsing your
catalog by category, why not show
a little thumbnail image of the
product for quick visual reference?
- Built-in Search Engine
Our award winning Search Engine
software is now built-in! Give
your customers the added benefit
of finding the product they want
without having to navigate or
browse your entalog!
- Unlimited images per product
& Previewing
Individual modifiers can have
their own image, and your customers
can Preview that modified product
on-the-fly. ie: Preview a red
shirt, Preview a green shirt,
Preview a LARGE green shirt, Preview
the truck without fog lights,
or Preview it WITH fog lights.
- Multi-tiered Pricing
- by Customer; This
customer gets the hat for
$10, that customer sees the
price as $12. Wholesalers
support is also included;
Discount your entire inventory
(one or more tems)!
- by Modifier; The
red shirt is $20, but the
blue shirt s $22.
- Require a Login!
Some websites are subscription
only. Some websites require
you to have an account first.
Some websites want you to
login first before you can
actually buy anything. You
can easily disable this feature
as well, if you don't ed it.
- International Support
Set your Server to display prices
in any currency, such as the Dollar,
Euro, Pound, Peso, Rupee, etc,
and translate the open-source
to guage!
- Dynamic BuyNow button
Show it, or not, and allow Modifier
tions.
- Modifier selection;
All Modifiers, such as red,
green, v-neck, lace, button-fly,
etc will display next to your
BuyNow button where your customer
can either Preview that product
first, or click the BuyNow
utton.
- Back-order/Pre-order;
Control whether or not the
BuyNow button even shows up,
based on your quantity in
stock. If an item is out of
stock, then you can allow
or disallow purchase of that
item.
- Freebie Item
Offer a freebie! ie: "Buy 1 get
1 free!" Or, "Buy 4 of these,
and get the 5th free!" Or, "Buy
2 hats, get a shirt free!" See?
- Unlimited Coupons
Got Coupons? Issue one or more,
and apply each to one or more
products. Each Coupon you create
can also have an expiration date
set on it so that your customers
cannot use it after a designated
date, AND you can even set how
many of an item are allowed in
the purchase, ie: Do not let customers
use Coupon xxxx past July 3rd,
and do not let them apply this
coupon to more than 3 hats. Very
flexible!
- Unlimited "Related Items" and
"Impulse Buy" products
Tempt your customers with any
number of other products during
Checkout. ie: If your customer
is buying a truck online, why
not tempt them to also buy a roll-bar
and fog lights to go with it?
- Fail-safe Cart

- User Session Enabled;
Javascript not required! If
your visitor gets bumped offline,
or accidentally closes their
browser while they still have
items in their cart, the code
has already assigned a customer
number to them, and the next
time that visitor comes to
your site, it will pre-fill
their cart, so that they can
pick up where tt off!
- Session-loss Trapping;
No more empty carts! Customers'
cart contents are:
- Encrypted Privacy
- Passed Session
- Passed Cookies
- Passed via hidden form
elements
- Passed via querystring
parameters
- Guaranteed security
using additional HTTP
ServerVariables and geographical
data to make SURE your
shoppers are secure, never
lose what's in their cart,
or get their cart confused
with another. Now that's
fail-safe!
- Full SSL Security
With an SSL Key installed, your
eCommerce site can take full advantage
of SSL encryption. No more hacked
credit card numbers!
- Database Security
Secure your customers data via
a password protected database,
NTFS/Active Directory Permissions,
segregated database server via
NetBEUI protocol, and Admin level
access rights.
- Simplified Checkout
Why bother your customers with
lengthy Checkoudures?
- Pre-filled Customer Info;
If your customer is returning,
then the cart will automatically
fill out all their Billing
& Shipping info for them!
- vCard Enabled; If
the customers web browser
has their personal info and/or
Microsoft Wallet info entered,
then your Checkout page will
use this info to pre-fill
all of the fields!
- DHTML Enabled; If
the customers Shipping Info
will be the same as their
Billing Info, then a box can
be checked, and when it is,
the Shipping Info section
will completely disappear
from the screen. Less fields
on Checkout result in site
"stickiness" and customer
retention.
- Expanded Alt Text;
Easy to read Help buttons/effects
walk your customers right
thru your Checkout page. No
more abandoned carts!
- Automatic weight detection;
If the cart sees that you
are only buying downloadable
or printable (digital) goods,
then your customers will never
be presented with any Shipping
info. The shorter your Checkout
page is the better!
- Real-time Shipping
Your website Checkout page will
actually communicate with the
shippers' servers over the Internet,
in real-time, to bring in accurate
rates based on zip codes, geographical
location, quantity, shipment size
and weights, the works.. Unbelievable
flex!
- United Parcel Service
(UPS)
Real-time UPS shipping rates and tracking;
No more guessing about how
much to charge for shipping!
With UPS OnLine®
Tools Rates and Service Selection,
your customers see real-time
UPS rates at Checkout and
get to choose which service
and price best meet their
needs. UPS OnLine®
Tools uses cutting edge XML
technology to deliver shipping
rates lightning fast. All
you need to do is register
with UPS to use this free
service. You can even use
your Intranet to do it! No
hassle, no worries, no Checkout
delays, just accurate UPS
shipping costs that will make
you and your customers happy.
And once you've shipped their
orders, they'll be able to
track them on your website
Extranet with UPS Tracking.
That's a comprehensive shipping
solution!
- Next Day Air®
- Next Day Air Saver®
- Next Day Air Early AM®
- 2nd Day Air®
- 2nd Day Air Saver®
- 3-day Select®
- Ground®
- Worldwide Express Plus®
- Worldwide Express®
- Worldwide Expedited®
- Worldwide Standard®
- Express Saver®
- United States Postal
Service (USPS)
- Global Express Guaranteed
- Global Express Mail
(EMS)
- Airmail Parcel Post
- Economy (Surface) Parcel
Post
- Priority
- Express Shipping
- Media Mail
- Parcel Post
- Bound Printed Matter
- Library Mail
- Australia Post
- Standard
- Express
- Air
- Sea
- Economy
- Canada Post
- Regular
- Expedited
- Xpresspost
- Priority Courier
- Expedited Evening
- Xpresspost Evening
- Expedited Saturday
- Xpresspost Saturday
- Surface Air
- Air US
- Xpresspost US
- Purolator US
- Puropak US
- Surface International
- Air International
- Purolator International
- Puropak International
- FedEx; FedEx support
has been discontinued in this
release, due to them not having
an api or xml snippet for
use. We fought them on this
long and hard, but legally,
they require you to develop
your own, THEN pay a third
party thousands of dollars
to approve it! We refused.
Let's hope they have some
xml or an api by our next
version.. ;)
- Will-Call; Do customers
pick-up their goods from you?
Offer will-call service!
- Digital Download;
If you sell digital goods
too, then this additional
method of shipment is for
you!
- Location Disable;
Have a Country/State/Province/etc
you do NOT ship to? Disable
it! Customers will not be
allowed to have a product
shipped there.
- Flat-rate Shipping
Have an item that you want to
apply a flat rate to? How about
discounted shipping? Features
abound here, and can be mixed
with real-time shipping too!
- by Order Cost; Free,
or $xx shipping charge for
orders over $xx.
- by Order Weight;
Free, or $xx shipping charge
for orders over xx Lbs/Kgs.
- by Order Quantity;
Free, or $xx shipping charge
for ordering xx or more of
product xx.
- Percentage (%) of Total;
Calculate shipping as a percentage;
Percentage will be determined
by how many items, total weight,
or total cost of the order
placed.
- Absolute Total; Calculate
shipping as an absolute amount;
This fixed amount will be
determined by how many items,
total weight, or total cost
of the order placed.
- Custom; Build your
own shipping grid! Create
a custom service name, apply
fixed or percentage costs
to it... It's that easy!
- Domestic & International
Support; There are 5 service
levels for each, just enter
your own descriptions and
amounts in the Custom Shipping
Services ditor.
- Free Shipping
Encourage your customers past
the Checkout page. If you enable
the Free Shipping option, then
all Ground shipments will be free.
Other real-time and/or flat-rate
options are still available though,
if your customer needs their products
in a hurry.
- Real-time Tax Calculation
By State, by Province, by Country,
you name it. The Taxes Editor
in the Intranet allows you to
collect, or not collect tax, based
on location, AND set the rate
(percent %) for each. Current
rates and defaults are pre-filled
for you. Postal Nexus, UK VAT
tax, and worldwide tax calculation
supported!
- Real-time Handling Calculation
Need a separate Handling Charge?
Just enter the amount of Handling
to apply for any product.
- Real-time Payment Processing
Accept and authorize credit cards,
offline manual payments, the works!
- Credit Cards
- Visa (CVV2 also supported!)
- MasterCard/Eurocard
(CVC2 also supported!)
- Discover/Novus (CID
also supported!)
- American Express (CID
also supported!)
- JCB
- Diners Club
- Carte Blanche
- Delta
- Switch
- Solo
- ATM & Direct Debit
- enRoute
- Add your own (great
for gift cards!)
- Banking Gateways
This is what connects
your bank merchant account
to your website in real-time.
- Verisign Payflow Pro
- Verisign Fraud Protection
- Address Verification
Service (AVS);
Validates the customer
name, billing address,
phone, email, credit
card info, and much
more. FraudScreen
is based on industry-leading
eFalcon fraud scoring
technology from eHNC,
considered the most
powerful and intelligent
fraud detection and
risk management service
available.
- Profiling and
Neural Network technology;
Fraud perpetrators
can be identified
before they reach
your website! This
software actually
learns and adapts
to your visitors behavior.
- Cybercash
- Cybercash Fraud Patrol
- Authorize.net
- SkipJack
- IONGATE
- Add your own!
- Manual (and off-line)
Payments
- PayPal
- MoneyOrders
- Cashier's Check
- Company/Personal Check
- Purchase Order
- Cash on Delivery (COD)
- Wire Transfer
- Bank Transfer
- Add your own!
- Invoicing/Receipt
Now that your customer has
made it through Checkout, they
will reach a very nice looking
Receipt (invoice) page that can
be printed and saved. Remember,
at any time though, your customers
can still access their receipts
from the included Tek9 Pro Extranet
interface.
- Successful Payment; Shipments
are automatically queued up
for the day for processing,
and digital goods are immediately
accessible/downloadable.
- Un-successful Payment;
If, for some reason, your
customers credit card was
not accepted (and they chose
to continue anyway (not go
back and try again)), or they
chose a manual form of payment,
they can still complete their
order if they choose, but
their Receipt will show as
"Awaiting Payment". After
the customers payment has
cleared, then you can mark
the order as "Completed".
- Order Processing
What exactly happens now that
an order has been placed?
- Automated emails
Upon completion of an
order, the following emails
are automatically sent (these
can also be disabled):
- Sales Manager Alert;
Order details can be automatically
emailed to your sales
manager, warehouse, etc
notifying them of the
order.
- Customer Thank You;
Your customer is thanked
for their order, and hyperlinks
are provided for access
to your Extranet, order
details, order tracking.
- Actual Manufacturer
Alert; Sometimes you
may wish for your vendor
or a third party to get
notification of the order
as well. This can also
be disabled.
- Automatic database entry;
All acquired customer
and order information is logged
to your database for immediate
customer Extranet access,
and internal use in your Intranet.
- Intranet Orders Editor;
View an order, edit an order,
mark it as shipped, mark it
as awaiting payment, assign
a new tracking number to an
individual item within an
order, you name it. Customers
are automatically emailed
too, as soon as their order,
or an item within their order
is marked as shipped, or you
change its status. Your customers
are always informed!
- Web-based Intranet
This is the internal Administrative
Console, used to configure/manage
your entire site.
- Anytime, anywhere, secured access
to your site
As long as you have access to
the Internet, you have access
to your Intranet.
- 1-Click Inventory
The Inventory Control Center
(ICC) is your one-screen, one-click
product editor. Edit such things
as:
- SKU/Serial#
- Barcode; If your
company uses bar code scanners
and printers, then you will
love this feature! Easily
integrate your Tek9 Pro database
with equipment such as Symbol,
Metrologic, Opticon, Psion,
Magtek, SOHO, Lexmark, Eltron,
and others. As long as the
software included with your
scanner can integrate with
a Microsoft-based database
(such as Access or SQL Server),
you're all set!
- Item Location; Building#,
Row, Shelf, Bin #, Etc.
- Manufacturer selections;
Website displayed Manufacturer,
and Actual Manufacturer. Also
works for Vendor selection
if you are a Value Added Reseller
(VAR), or for "branding" your
products.
- Item/Product Name
- Product Description;
HTML tags are allowed
in case you want to do something
like a table or bold text!
- Category selection;
Select one or more categories
to put a product into.
- Thumbnail and large image
selection; Web-based file
upload also supported.. FTP
not needed.
- Image Preview included!
Automatically preview
images before assigning
them to products. Also
shows what images are
assigned to which products
already.
- Downloadable Item/File
selection; Sell digital
goods too!
- Weight; Lbs and Kgs
are supported!
- Package Dimensions; Length,
Width, and Height fields.
Not required.
- Quantity In Stock (QIS);
Editable, and also from Modifiers
Editor. ie: We have 3 red
hats, and 4 blue hats in stock.
However, the hat item itself,
would be 1 inventory item,
but with numerous Modifiers
applied to it. Why enter the
same item more than once?
- Ship Time selection;
"Ships in 24-48 Hours",
or "Currently on Back-Order",
or "Ready for Download";,
etc.
- Allow Back-Order;
Should we allow ordering of
this product if its QIS reaches
zero(0)?
- Flat-rate Shipping charge,
if any
- Handling charge if
any
- Taxable Handling; Apply
tax to the Handling Charge?
- Cost, and Retail Cost
- Taxable Item; Should
tax apply to this product
or not?
- Unit of Measurement;
Item, Carton, Box, Pallet,
Zip file, Case, Bottle, Oz,
Quart, etc.
- Sale Item & Discount
Percentage (%).
- Quantity Discount;
Buy 4, get the 5th for free.
Buy 1 get 1 ! etc.
- Show It, Enable/Disable;
Enter the products into
your inventory/database, but
show, or not show, the item
on your website.
- Related Items selection;
Tempt your customers with
one or more "Impulse Buy"
products.
- Item selection; ie: "Get
a free xxxx when you
buy this item... etc.
- Internal Notes; Make
internal notes on the product.
Only seen internally on the
administrative interface,
not on your website.
- Pages Editor
The Pages Editor is what your
website template (see IV below)
uses, when dynamically generating
your website "pages". All page
content, layout, colors, meta
tags, images etc are all controlled
from this Pages Editor. There
is never a need for you to upload/download
static html files via ftp again!
Everything is controlled from
your inranet.
- Page Name; What's
the name for this page? ie:
About, Contact, History, etc.
These page names (example:
pg=products), are what the
Tek9 Pro uses to generate
pages and create menu items
for display through your Template
(see below).
- META Author; Who
is the creator/editor for
this page?
- META Description;
What is a good description
of this page? ie: This is
our "About Us" page, it tells
company history, etc.
- META Keywords; Besides
Description, Keywords are
good "Search Engine food".
Search Engines such as Google,
Yahoo, AltaVista, AOL, MSN,
InfoSeek, etc use this info
to correctly index a website.
- Page Colors; Select
a color theme for your page
text, hyperlinks, table colors,
page background color, etc.
- Page Title; This
is the text that will show
up in the title bar of the
window on the www page.
- Page Header; This
text will show as a bold header
on your page. Where, depends
on how you have your template
set up.
- Page Content; This
is the text and images that
will make up the majority
of your web page.
- Menu Item; If you
would like to make the page
you are creating a menu item
on your template, then just
type a title for the menu
item and check whether or
not you want this page to
appear as a menu item in your
main and/or footer menus,
generated dynamically by your
plate.
- Show in Search results;
You can make it so that this
new page you have created/edited
shows, or does not show in
search results.
- Mass Update Tool; View/Update
the quantities and prices for
every single item in your inventory
from ONE screen. Even items with
modfiers!
- Orders Editor
Search
by any number of fields for one
or more orders, then click on
the one you want from the following
results screen, to access it.
Now, from the Order Editor screen,
update the order status, select
the shipper and service used,
enter/edit a tracking number,
run a credit card, you name it.
This Editor is easily accessible
from many other Intranet Editors,
, etc.
- Reports
Getting demographics and reporting
are imperative to your eBusiness
success. Cater your business around
what your customers actually want!
- Orders by Manufacturer;
View all orders, sorted
and page-able by Manufacturer.
For instance, if you sell
Microsoft products, this will
show you all of the Microsoft
products you have sold. If
you brand your merchandise,
this also is a handy .
- Orders by Customer; View
all orders placed by a given
customer.
- Orders for the Day/Unfulfilled;
View all orders that have
not yet been fulfilled.
- Taxes charged/collected;
See how much in taxes
you have collected thusfar.
Very useful for helping to
prepare your sales tax returns.
- Shipping charged/collected;
See exactly how much has
been charged to customers
for shipping, what was paid,
etc.
- Best selling products;
Which products are selling
the best?
- Worst selling products;
Which products are not
selling very well?
- Credit Cards used; Which
credit cards are most often?
- Shipping Editor
This is where you configure
which Shippers/Carriers you support,
custom shipping (by cost, by weight,
by quantity), units of measure
(lbs/in, kgs/cm), and your domestic
and international shipping grid
.
- Categories Editor
Gift Ideas, Software, Toys,
name your own..!
- Modifiers Editor
Color, Size, Style, Format,
Red, Green, etc.
- Units Editor
Bottle, Box, Carton, Case,
Gallon, Hour, Item, Oz,, etc.
- Manufacturer Editor
Who's products are you selling?
You can "brand" products of your
own as well.
- Credit Cards Editor
Which/what forms of payment
do accept?
- Coupon Editor
Create coupons for customer
incentives! See above for more
details.
- Taxes Editor
By State, by Province, by
Country, you name it. The Taxes
Editor in the Intranet allows
you to collect, or not collect
tax, based on location, AND set
the rate (percent %) for each.
Current rates and defaults are
pre-filled for you. Postal Nexus,
UK VAT tax, and worldwide tax
calculation supported!
- Global Settings Editor

This is the biggest editor
of them all. Control every facet
of your site from this screen.
What you support, and not support.
All of your website color themes
and other settings all come from
this editor. See the support article
to the right for more in-depth
info oncreen.
- User Manager
Edit users eAccounts, view
account history, manage your customers
here.
- Permissions Manager
Control who gets access to
what.
- Pricing Charts Editor
Multi-tiered pricing! Assign
different levels of pricing for
different users/groups. You can
even require them to log in first!
- Newsletter Editor
Edit or delete existing emails
(someone may want you to unsubscribe
them manually), plus a single-screen
interface for composing and sending
out your newsletter. Text-only
and HTML emails are both supported.
Send your newsletter to literally
thousands of people at once! Emails
sent out can also provide a link
at the bottom (if you enable this
feature) allowing recipients to
automatically unsubscribe themselves.
A totally automated process!
- Batch Tool
Almost as cool as the Mass
Update Tool, the Batch Tool eliminates
hours of repetitive data-entry
work!
- Modifier assignments;
Assign some/all of your products
to modifiers all at once.
Update thousands of products
with one click!
- Category assignments;
Assign some/all of your products
to categories all at once.
Update thousands of products
with one click!
- EDI Tool (import existing
inventory)
Have an existing inventory
or database of products you want
to import to the Tek9 Pro database?
Now it's automated! Use this included
EDI Wizard to save you hours of
entry!
- Web-based Extranet
This is your external customer
access point. Customers login, and
use this tool to:
- Track an Order
Real-time order and item tracking
included.
- Check Order Status
Accessing an order placed
will also reveal its status, such
as "Awaiting Payment", "Completed",
etc.
- Check Order History
At any time, your customers
may view their past orders from
your Intranet.
- Edit their eAccount
Customers may edit any of
their info time.
- Download Items
If your customers purchased
digital goods from you, they may
download them, and re-download
them at any time. Great if you
do reqular software updates!
- System Requirements & Specifications
What exactly will we need besides
this software to get up and running?
- Web Hosting
We all need Web Hosting at an
ISP if we have a website. This
is where the eCommerce files for
your website will actually reside.
- Web Browser
Microsoft Internet Explorer
5.0 or higher recommended, Netscape
and other browsers also supported.
- Specifications
As you can see, not much is required
to run an eCommerce site. Our
solution comes with everything
you need, and you run the show!
- Unlimited concurrent online
sessions.
- ASP source code included.
- Example data and samples.
- VERY fast software.
- >Easier to setup than any
Perl, CGI, or other proprietary
application. We can also set
up your eCommerce site for
you, helping you as much or
as little as you would want.
- Able to run with any SSL
encryption. (Comodo, Thawte,
Verisign, etc.)
- A step-by-step Setup
Guide, complete with Help
Notes, FAQ, and a new "How
do I..?" section.
- Extensive online documentation
through our searchable Knowledge
Base. Individual Knowledge
Base articles are linked-to
throughout the Tek9 Pro application
as well, so if you have a
question on a specific feature,
you can just click the Help
button right next to that
item for an in-depth explanation
of its usage.
- No knowledge of asp programming
necessary.
- Tek9 Pro is a stand-alone
application, and will
run as-is.
Nothing else needed!
For further information, or to try
our demo cart, please Log
In and try out all of the powerful
features of the eCommerce solution yourself.
By: Beverly,
©Line9.com support
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